Privacy Policy
Accountingbpo Pte. Ltd. (UEN: 199707569K), trading as ET Management (UEN: 52939753J) (“Accountingbpo”, “we”, “us” or “our”), respects the privacy of individuals and is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
This Privacy Notice explains how we collect, use, disclose, protect and manage personal data in the course of providing our services and operating our website.
1. Personal Data We May Collect
Depending on your relationship with us and the services provided, we may collect personal data including, but not limited to:
- name;
- identification details, such as NRIC, FIN or passport information, where required;
- nationality and date of birth;
- residential, registered or correspondence address;
- telephone number and email address;
- occupation, employment and business information;
- directorship, shareholding and beneficial ownership information;
- bank account and payment information;
- financial, accounting and taxation information;
- payroll and employee-related information;
- signatures and supporting identification documents;
- information contained in correspondence, forms and documents provided to us;
- information relating to your use of our website or online services; and
- any other personal data that may be necessary for us to provide our services or comply with legal and regulatory requirements.
Where you provide personal data relating to another individual to us, you should ensure that you are authorised to provide such information where required.
2. How We Collect Personal Data
We may collect personal data when you:
- contact or communicate with us;
- engage us to provide professional or corporate services;
- complete forms or provide documents to us;
- use our website or online services;
- correspond with us by email, telephone, messaging applications or other communication channels;
- attend meetings or interact with our employees or representatives; or
- provide personal data to us through another person or organisation in connection with services that we provide.
We may also obtain personal data from publicly available sources, government or regulatory agencies, business partners, professional advisers and other third parties where permitted or required by law.
3. Purposes for the Collection, Use and Disclosure of Personal Data
We may collect, use and disclose personal data for purposes including:
- responding to enquiries and requests;
- establishing and managing client relationships;
- providing accounting and bookkeeping services;
- providing corporate secretarial and corporate compliance services;
- preparing financial statements, management accounts and compilation reports;
- providing taxation and tax compliance services;
- providing system integration, digitalisation and related technology services;
- incorporating companies and assisting with changes to corporate records;
- maintaining statutory registers, records and corporate documentation;
- preparing and submitting applications, forms, returns and other documents to government agencies, regulatory authorities and other relevant parties;
- carrying out client due diligence, identification, verification and other regulatory checks;
- processing payments, invoices and accounts;
- communicating with clients, directors, shareholders, employees, professional advisers and other relevant persons;
- maintaining business and transaction records;
- managing our administrative and operational activities;
- improving our services, systems and business processes;
- maintaining the security of our systems and information;
- preventing, detecting and investigating fraud, misconduct or security incidents;
- complying with applicable laws, regulations, professional requirements and requests from regulatory or government authorities; and
- any other purpose that is reasonably related to the above purposes.
4. Disclosure of Personal Data
Where necessary for the purposes stated above, we may disclose personal data to relevant third parties, including:
- government agencies and regulatory authorities;
- banks and financial institutions;
- auditors, lawyers, tax advisers and other professional advisers;
- technology, software, cloud, hosting and IT service providers;
- payment and administrative service providers;
- business partners, agents, contractors and other service providers engaged by us; and
- other parties where disclosure is required or permitted by law.
We will take reasonable steps to ensure that personal data is disclosed only where appropriate and is handled in accordance with applicable data protection requirements.
5. Protection of Personal Data
We take reasonable administrative, technical and physical measures to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, loss, disposal or similar risks.
Our security measures may include access controls, password protection, system security measures, staff policies, data protection procedures and other safeguards appropriate to the nature of the information concerned.
6. Retention of Personal Data
We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required for legal, regulatory, accounting or legitimate business purposes.
When personal data is no longer required, we will take reasonable steps to securely dispose of, anonymise or otherwise cease retaining it in accordance with our retention policies and applicable requirements.
Where personal data is collected for anti-money laundering and client due diligence purposes, we retain such data for at least five (5) years from the end of the relevant client relationship, in accordance with applicable AML/CFT requirements.
7. Transfer of Personal Data Outside Singapore
Some of our service providers, systems or technology platforms may process or store personal data outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection that is comparable to the protection provided under the PDPA, where required.
8. Access and Correction
You may request access to personal data that we hold about you or request that inaccurate or incomplete personal data be corrected, subject to the provisions and exceptions under the PDPA.
Requests should be submitted to our Data Protection Officer using the contact details below.
We may require appropriate information to verify your identity before processing a request.
9. Withdrawal of Consent
Where we rely on your consent to collect, use or disclose your personal data, you may withdraw your consent by contacting our Data Protection Officer.
Please note that withdrawing consent may affect our ability to continue providing certain services to you where the relevant personal data is necessary for those services.
Withdrawal of consent does not affect any collection, use or disclosure of personal data that occurred before the withdrawal became effective or where collection, use or disclosure is permitted or required by law.
10. Website and Cookies
Our website may use cookies and similar technologies to support website functionality, improve user experience, maintain security and obtain information about how visitors use our website.
You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect the functionality of parts of our website.
Where our website contains links to external websites, we are not responsible for the privacy practices or content of those external websites.
11. Data Breaches
We maintain processes for assessing and responding to incidents involving personal data and will take appropriate action, including notification to affected individuals and the Personal Data Protection Commission where required under applicable law.
12. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our business practices, services or legal and regulatory requirements.
The latest version of this Privacy Notice will be made available on our website.
13. Contact Our Data Protection Officer
If you have any questions regarding this Privacy Notice or the way we handle personal data, or if you wish to submit an access, correction or withdrawal-of-consent request, please contact:
Data Protection Officer
Accountingbpo Pte. Ltd.
Email: [email protected]
Telephone: (65) 6206 1136
Address: 1 North Bridge Road
#14-10 High Street Centre
Singapore 179094
Last updated: 17 August 2026